Terms & Conditions

Coombe Farm Sporting Ltd is committed to providing the highest customer service and satisfaction. Here is some useful information to help you in fulfilling that!

Our Contact Details

Coombe Farm Sporting Ltd
The Old Pump House
Crewkerne
Somerset
TA18 8RL

Sales and Enquiry Line – 01460 279595
E-mail - sales@cfsporting.co.uk
Websitewww.cfsporting.co.uk

Feel Free to contact us with suggestions or enquiries at anytime.

Making A Purchase

Ordering from Coombe Farm Sporting Ltd is incredibly straightforward.

Shop

Visit us in our showroom for expert advice and a cup of tea.

Online

Visit our website www.cfsporting.co.uk

By Phone

Call us on 01460 279595 between 9.00am & 5.30pm Monday – Friday or 9.00 & 3.30 on Saturdays.

We can take secure payment via credit or debit card over the phone for a quick and easy shopping experience.

Delivery

Orders received before midday will, wherever possible and subject to availability, be despatched the same day. Small items will be dispatched by First Class Recorded Post. Larger items will be dispatched by courier. Please allow up to five working days for delivery.

NEXT DAY Delivery will be sent by courier service or Royal Mail and will normally be delivered next day (not including Fridays or Saturdays. Orders placed over the weekend or on bank holidays will take longer). Orders for next day must be placed before midday to guarantee next day delivery.

Tax Charges and Currency

All prices quoted are in Pounds Sterling (GBP) and include Value Added Tax (VAT), except books which are zero rated. VAT applies to all European Union (EU) countries and is currently set at 20% .We reserve the right to adjust our prices accordingly.

VAT does not apply to countries outside of the EU and will be deducted from orders placed and delivered outside the EU. Any customs or import duties incurred on entering a country are the responsibility of the customer.

Product Descriptions

We have taken great care to ensure that all descriptions and specifications of our products are correct on our website. Whilst the colour reproduction of products in our catalogue and website are close, slight variations may occur.

Due to fluctuations beyond our control we reserve the right to alter prices or specifications without prior notice.

Payment

We accept all major credit and debit card cards.

Restrictions

Some items we stock have age restrictions. Knives can only be purchased with if the person is over the age of 18. We may ask for age verification before we can complete orders. Guns, cartridges and ammunition all require a valid licence, which we will ask to see at time of purchase and may require a copy for our records. Training guns can only be purchased if over the age of 18 and may only be used under direct adult supervision. Cartridges and ammunition must be collected from our showroom in Somerset.

Sale & Special Offers

All special offers and sale items are subject to availability, on a first come first served basis.

Please note we are unable to accept returned sale items purchased through the showroom. Sale or discontinued items purchased online or by mail order can be returned for a refund or exchange within 14 days of date of receipt of goods.

We strive to ensure that we always have adequate stock of all our items and that stock levels on our website are current.

However sometimes stock will sell faster than anticipated and we will replenish stock as quickly as we can. In this instance we will hold your order back until all items are ready to dispatch unless you direct us otherwise; we will keep you informed throughout. We will not send an item you have not ordered as a replacement for one you have unless you instruct otherwise.

Coombe Farm Sporting Ltd accepts no liability from our inability to supply goods due to lack of stock other than returning any payments made to you.

Returns & Exchanges

If you are not entirely satisfied with your order or you wish to change it, we will gladly exchange or refund any unused items returned within 28 days of purchase. 

Cancellations

Under The Consumer Contracts Regulations 2013, you have a right to cancel within 14 days of receiving your goods. To arrange cancellation, please download and complete our cancellation form and return the completed form to us with 14 days of purchase, with proof or your order.

Customer Satisfaction

At Coombe Farm Sporting Ltd,  we pride ourselves on providing the highest standard of customer service and products range, and we want you to be happy with your purchases and come back again in the future. With this high level of service complaints are extremely rare, however should you be dissatisfied with anything we have done please do not hesitate to contact us directly. We take any complaints very seriously and make it our priority to resolve it immediately.

Follow us on Facebook

© Copyright 2017 CF Sporting
All Rights Reserved